Accessibility Statement

In Group Saphir Jewelers We firmly believe in a web accessible to everyone. Therefore, we constantly work to ensure that any user, regardless of their abilities, can navigate, understand, and interact with our website without barriers.

This accessibility statement applies to the website: saphirjoyeros.com

Accessibility Commitment

Our commitment is based on the principles of equality, inclusion, and universal usability. We have implemented technical and organizational measures aimed at progressively meeting the requirements of the Content Accessibility Guidelines. Web (WCAG) 2.1, at its AA conformity level, established by the World Wide Web Consortium (W3C), as well as with the provisions of the Royal Decree 1112 / 2018, applicable in the public and private spheres.

Compliance status

Currently, this website is partially compliant with WCAG 2.1 level AA accessibility requirements, due to some limitations described below.

Measures taken to improve accessibility

En saphirjoyeros.com The following actions have been implemented to improve accessibility:

• Adaptable design for different devices (computer, mobile, tablet).
• Adequate contrast between text and background to improve readability.
• Keyboard accessible navigation.
• Use of alternative text on relevant images.
• Clear structure with heading hierarchy.
• Using HTML5 semantic tags and ARIA attributes to facilitate use with assistive technologies.
• Avoid the exclusive use of color to convey information.
• Control over interaction times in dynamic content.

Content not accessible

Despite our efforts, we are aware that the site currently has two aspects that do not fully meet accessibility criteria:

• Elements with an ARIA [role] that require child elements to contain a specific [role] are missing some or all of the required child elements.
• [aria-hidden=»true»] elements contain selectable descendant elements.
• The [user-scalable=»no»] attribute is used on the element or the value of the [maximum-scale] attribute is less than 5.
• Some elements have a [tabindex] value greater than 0.

Preparation of this accessibility statement

Date of preparation: June 18th, 2025

Method used: Internal technical evaluation using automatic tools (Lighthouse, Axe, WAVE) and manual validation by the technical team of saphirjoyeros.com.

Last revision: June 18th, 2025

Comments and contact information

If you encounter access difficulties or would like to submit suggestions, questions, or complaints about accessibility, you can contact us at:

E-mail: info@gruposaphir.com

Contact form: saphirjoyeros.com/contact

We are committed to responding to you within a reasonable timeframe and implementing necessary improvements whenever possible.

Complaint procedure

If an accessibility-related request has not been adequately resolved, you may file a complaint under the article 13 of Royal Decree 1112/2018, addressing:

General Subdirectorate of Web Services, Transparency and Data Protection
Ministry of Economic Affairs and Digital Transformation (Spain)

Commitment to continuous improvement

In Group Saphir Jewelers We view accessibility as a process of continuous improvement. We will continue working to ensure a more inclusive digital experience, reviewing and adapting our site based on the needs of all users.